ICL recently celebrated Brandon's transition from IMT to STEPS.

"Due to the success of ACT and IMT, many of our participants are ready for a stepped-down service model that still ensures they stay on a path to improved well-being. This allows us to support people to live more independently, and importantly frees up space on long ACT and IMT waitlists so individuals requiring higher-touch programs can get the care they need," said Jody Rudin, President & CEO of ICL.

ICL has a nearly 30-year track record of running ACT and IMT teams. These programs bring comprehensive, whole-health resources into the community, helping people achieve stability and get better.

In December 2022, ICL launched Changing Spaces, a new model that quickly moves New Yorkers who have experienced long-term homelessness into permanent housing. The team offers person-centered, trauma-informed, whole- health services to a small group of guests in a home-like setting.

The results are impressive: 75% of guests have secured stable housing, 50% found employment,

87% were connected to benefits, and 87% were engaged with medical services.

Gary arrived at Changing Spaces after spending five years in shelters and safe havens. “I initially had my guard up due to trauma in my past, but at ICL there was always someone to talk to,” he says. “I felt very welcome.”

In just two and a half months, Gary had completed his supportive housing application, interviewed for an apartment, and moved into his new home. “I showed initiative and put in the work. ICL was with me every step of the way. It’s still hard to believe I have my own place.”

Changing Spaces is a partnership with the State’s Office of Mental Health and works collaboratively with the City’s Safe Options Support (SOS) teams. ICL is proud to be part of the larger State and City effort to better address the needs of people experiencing homelessness and serious mental-health challenges.

This October, ICL’s East New York Health HUB marks five years of providing whole-health services. The East New York Health HUB is considered one of the most comprehensive primary and mental health care centers in the country and is a national model for supporting individuals and families so they can live their most fulfilled, healthy lives.

The East New York Health HUB advances ICL’s work to reduce disparities and enhance equity. It fills a significant gap in health care for a local community that has experienced under-investment and poor outcomes, including the second highest rate of psychiatric hospitalizations in the city.

Since 2018, nearly 9,000 New Yorkers have come through our doors. People have access to robust

and integrated resources, including primary care, mental health care, housing support, nutritional programming, job placement, youth and parent advocacy, and substance use disorder treatment.

Call 844-ICL-HOPE (844-425-4673) to connect to resources.

Visit iclinc.org to learn more about ICL programs and services.